Events

Improving health literacy requires an investment in the skills of our staff. WSLHD provides events to support you and promote productive communication with patients, carers and the wider community. On this page you can register for upcoming events and access resources from past events.

Health Literacy Seminar Series

Every day our staff provide important health information, instruction and advice to patients and members of the community. Despite our best intentions, we know that a high proportion of these communications fail. The Health Literacy Seminar Series is jointly organised by the WSLHD Health Literacy Hub, and University of Sydney Health Literacy Lab. The seminar series will be of interest to all staff (clinical and non-clinical) who have a role in communicating with our communities. It covers best practices and research innovations in effective communication to improve the health literacy of our patients and communities.

Upcoming events

Develop skills to improve health literacy and support for your patients. When new events are launched, you can click on the events listed below to learn more or book directly through the link to Eventbrite.

Register for our upcoming seminar


Every interaction matters: How clear communication improves safety and patient experience.


Date: Tuesday 12 May 2026

Time: 12:00pm to 1:00pm AEST

Location: The Hub Community

Format: Presentations, lived experience and Q&A



Register now
Watch our latest seminar recordings


If you missed one of our live seminar series you can access the recording online our Hub Community. 



Access our Seminar recordings